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My little Honda snow thrower had some problems mostly due to the low quality work of a previous repair shop (that was expensive!). They had replaced a sticking choke cable and changed the oil, and the cable was still sticky after they returned it (and the oil plug was loose, so it leaked all over my driveway).
The choke would go on, but not come off correctly (because there was a problem with the linkage to the carb, which the did not find or fix), so it fouled the spark plug and eventually it quit working.
The guys from MVS showed up, had it running in about ten minutes, and went away to order a new choke cable and a new chute scraper which had worn out. They came back to install the gear, but the scraper mounting flange was so seized and rusted they had to take it back to the shop and torch it or grind it.
They brought it back, and when I fired it up the scraper was on upside down, so you couldn't push it forward (it jammed into the driveway).
No problem, I called them, they came back and fixed it in ten minutes.
A minor mistake, but they did overall excellent work, and their prices are reasonable. Unlike some other places I'm sure we know about.
I recommend MVS to anyone looking for great service and no $60 pick up and delivery as they do the repairs at your location. My snowblower stopped moving and I knew it was not something I could fix. I called MVS and they responded quickly and gave me 2 times for them to come over. It was quickly determined that my shaft was broken and they ordered the part. One week later the part arrived and they called to set a time for the repair and they arrived the next day. The repair took about an hour and the blower was back in. The machine is running better than it has in a while (older unit) and the cost was very fair. Would recommend MVS to anyone needed a repair and would not hesitate to call them again if needed.
Great service overall. Explained problems, what their recommendations were and why = very happy with results
Thanks so much 👍
Just the 2nd time I have used this company. I was beyond thrilled with this company. Their technicians were knowledgable, very friendly and eager to demonstrate the problem and what is required for the repair. Felt like I could use this service call as a teaching opportunity.
I'd recommend this company (and have already recommended this company) to any one looking for an engine service company.
Keep up the great work MVS.
Had Andre come to my place to see if my rough running blower could be salvaged. He took it apart and gave me an honest assessment of what was needed and told me that it probably wasn’t worth it. Could have easily convinced me to spend a lot of money and the blower still may not have worked for long. Excellent customer service and polite and professional with integrity. I definitely recommend this company and Andre.
Great honest company, told me that my snowblower was done and not to spend any money on it
Richard and his son Andre and their other mechanic, Marc have repaired several items for me over the past few years(snowblower, lawnmower). I have no way to bring my snowblower to a repair shop so the convenience of having them come to my house is awesome. They arrive on time, work quickly and explain what they have done very clearly. The fees are reasonable and the work is second to none. I have no hesitation recommending MVS to anybody. They are the real deal! Thank you for the great service. Nancy Kilrea.
Had MVS here to repair my gas pressure washer. What a pleasure. Arrived when they said, fixed the unit promptly . I highly recommend them and would use them again.
Tremendous service. Richard and his crew not only picked up and delivered my lawn tractor at the arranged times (a considerable distance from their shop) I was kept well informed of progress and expected time of completion, which they met.
Sadly my tractor was in need of a new engine and MVS was not the lowest quote for the work ($60 higher than the lowest and price matches by a third) I was expected to deliver and pick up the tractor at both other shops or incur a delivery charge. I chose MVS on gut instinct after speaking with Richard and I’m happy I did. My old John Deere is running like nearly new and will give me many more years of service (provided I keep the oil level up...oops).
Robert and Andre called when they were on their way, and were friendly and re-assuring when they arrived. They speedily got my snowblower running, informed me of what they had done and had not done and why, and gave me advice on how to look after it and when to have it re-serviced.