Small Engine Terms and Conditions

Small Engine Warranty is 30 days, parts and labour. No exceptions.

If the service requires a carburetor cleaning (no start/running rough) and a new carburetor is recommended but not installed, a warranty of any kind cannot be provided.

Parts must be deemed inaccurate or defective to be eligible for warranty replacement. Parts that have failed as a result of mechanical issues or operator error, will not be covered under warranty. Warranty covers materials and labour ONLY for work completed.

This warranty is null and void, should operator error be a factor.

Service Call outside of our Service Quadrants are subject to additional Mobile Fees. 

All electronic invoices subject to a $5 late fee if payment is not received within 2 days of receipt, compounded every 2 days. MVS Ottawa reserves the right to collect payment after 2 days of receipt. Customers will be contacted by telephone in order to make late payment arrangements. Late payments can then be made over the phone, or an MVS representative can be made available to collect payment in person.   

 

Missed Appointments.

There is a $25 fee for any missed appointment.